Hawthorne Collection Boutique in Hudsonville, MI Closed now

Reviews about Hawthorne Collection Boutique

• ★ ☆ ☆ ☆ ☆

  March 04, 2020, by Katy Santore
  Ordered online from them on November 11. My card was charged that day for the purchase. A week later the item still hadn't shipped so had to email them to find out why. Excuses were made and was told item would be shipped the next day. 2 days later the item was actually dropped off to ship to me. When I did eventually receive the item I ordered 2 weeks later it wasn't what I thought so shipped it back to them. As the experience was bad trying to get the item in the first place I sent an email asking if they could confirm the item was received and when the refund would be issued. 3 days later still no response or refund. Looks like I'll have to pursue a refund through legal channels. Based on my experience I would be very cautious in placing online orders with this business. Terrible customer service and don't deliver on their promises.